Communications Challenge

Day 5: How to Have Difficult Conversations For the Greater Good

March 9, 2021

Comments

Organization - Time / Scope, a way to breakdown where time and energy is spent over past, present and future.

Receiver - Understanding / motivation receiving thoughts and instructions clearly and completing tasks efficiently

Giver - Throughput/ Empathy vision of task from giver is viewed differently through lens of receiver so patience follow- through and understanding help receiver complete task correctly.

Having difficult conversations also helps relieve tension if a party is feeling unheard and will *clear the air* if the saying is correct. Constructive criticism is always helpful unless it's taken personally or the wrong way.
David I.
March, 10 2021 10:43PM
Organization - Mean What You Say, Say What You Mean; Find Good People or Make Good People
Giver - Understand and Anticipate Emotional Barriers
Receiver - Recognize I have Blind Spots so Give Benefit of the Doubt
Both - Crave Constructive Input; Know It's a Two-Way Street.

I think the beauty (and challenge) of healthy communication is in the journey. Whether it's learning an individual or learning to navigate using theories in an environment that is still going from "good to great", it's a great opportunity to ask questions, self-reflect, share, fail, and grow together.
James Lee
March, 10 2021 4:30PM
Having a difficult conversation could be hard at times, because you never know how the other person is going to take it or respond to it.
Alex
March, 10 2021 4:10PM
This has great information in this challenge. Took me awhile to mentally do. Organization- Provide information on what they are about. Giver- Provide thorough information to the reciever. Receiver- Intake all the information the giver is giving. Both giver & receiver- Make sure they are both on the same page.
Tessa
March, 10 2021 1:24PM
This has a lot of great info! We joke at home that brutal honesty is my love language but I really like the term radically transparent and open minded. For the organization: Create a foundation of trust and transparency to foster these honest and difficult discussions. The giver and receiver both need to have trust between each other so that the giver can speak openly and the receiver can trust their motives. Both need to not make it personal so that it doesn't feel like an attack. If you take the personal aspect out of it there is usually something you can learn.
Darlene
March, 10 2021 1:01PM
Organization-To provide the platform and environment for honesty, open mindedness & willingness to flourish.
Giver-To honestly express opinions, ideas, suggestion & observations in a clearly understood manner.
Receiver-To be open minded willing to not just hear but to also attempt to feel the emotion of the moment.
Both giver & receiver-To be as supportive and encouraging as possible as we go through growing pains. Accept one another as our diversity is our strength.
Kellen
March, 10 2021 10:07AM
All involved need to be Open Minded.
Raymond
March, 10 2021 9:43AM
Part 2 Sec.3-G
"Be clear on whether you are arguing or seeking to understand, and think about which is most appropriate based on your and other's believability".
Morgen
March, 10 2021 8:10AM
Both the giver and receiver should be able to empathize with one another before reaching a point of view.
Wayne
March, 9 2021 3:58PM
I like to take those negative feedbacks and turn them into positive. For example...What do they know that might be helpful to me? What can I learn from them to help me make better decisions? I know it's not as easy as it sounds but, it helped through the years.
Siaki
March, 9 2021 3:39PM
Criticism can be extremely effective as a teaching method it's just not an easy thing to always take. It can help your personal and work relationships. However, the approach has to be correct as you can come off as a jerk or as someone who cares about improving you. I really liked the perspective on Googling yourself and seeing how your search results can either be negative or positive depending on what you worry about in life or think you do well in life. Overall, great article and videos.
Jonathan
March, 9 2021 3:31PM
1. Organization: "Advancement" Letting your employees know all of the hard work, dedication, and personal development to better the organization will be rewarded.
2. Giver: "Confidence" Assure the receiver you mean what you say, and standby it.
3. Receiver: "Trustworthiness" Trust the person giving you feedback or constructive criticism is doing so to better your performance or values.
Jake
March, 9 2021 3:26PM
organization CVWD, giver- employees, Receiver-customer, giver and receiver- both make a good community. A great organization has great people and great culture
Jaysen
March, 9 2021 3:26PM
I found the suggestion to "Plan for the worst-case scenario to make it as good as possible" to be very helpful. Obviously it isn't easy to have difficult conversations at work, and you never know how someone will react to criticism, so it makes sense to plan for the worse, so you know how to respond if things don't go well.
Adam
March, 9 2021 2:33PM
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